Effective 24 August 2026
Privacy policy
How personal information submitted through alankyeong.com is handled.
This notice applies to alankyeong.com and professional enquiries made through this website. Alan Yeong is responsible for the personal data described below. It is intended to support the principles of Malaysia's Personal Data Protection Act 2010.
Information collected
When you submit an enquiry, the website collects your name, work email address, organisation (if provided), area of interest, relevant market or region, message and consent confirmation. Hosting and security systems may also process technical information such as IP address, browser type, timestamps and server logs.
Why the information is used
Information is used to receive, assess and respond to professional enquiries; communicate about a requested service, collaboration or opportunity; maintain security and prevent abuse; keep appropriate business records; and comply with legal obligations. Enquiry information is not added to a marketing list without separate consent.
Disclosure and service providers
Information may be processed by service providers needed to operate the website and email, including Hostinger. It may also be disclosed where required by law or reasonably necessary to protect legal rights and website security. Personal data is not sold.
International processing
Website hosting, email delivery or professional communications may involve processing in countries other than the country from which you submitted the enquiry. Reasonable steps are taken to use providers and safeguards appropriate to the nature of the information.
Retention
Unsuccessful or one-off enquiries are normally retained for no longer than 24 months after the last meaningful communication. Information connected to an ongoing business relationship may be retained for the relationship and any additional period required for legitimate business, accounting, dispute-resolution or legal purposes. Information is deleted or anonymised when it is no longer reasonably required.
Security
Reasonable administrative and technical measures are used to protect personal data. No internet transmission or storage system can be guaranteed to be completely secure.
Your choices and rights
You may request access to or correction of your personal data, withdraw consent where processing depends on consent, or ask that information no longer required be deleted. Some information may need to be retained where required by law or for legitimate legal and business purposes.
Third-party websites
Links to LinkedIn, Stripe and ai.alankyeong.com take you to separate services or properties with their own privacy practices. Stripe processes payment information on its own systems; alankyeong.com does not receive or store complete payment-card details.
Contact
For a privacy request or question, email hello@alankyeong.com. Identity may need to be reasonably verified before fulfilling a request.
Changes to this notice
This notice may be updated when the website's services, providers or legal obligations change. The effective date above will be revised when material changes are made.
Bahasa Malaysia
Notis privasi
Notis ini terpakai kepada alankyeong.com dan pertanyaan profesional yang dihantar melalui laman web ini. Alan Yeong bertanggungjawab terhadap data peribadi yang diterangkan di bawah.
Data yang dikumpulkan dan tujuannya
Apabila anda menghantar pertanyaan, laman web mengumpulkan nama, alamat e-mel kerja, organisasi (jika diberikan), bidang minat, pasaran atau rantau berkaitan, mesej dan pengesahan persetujuan. Sistem pengehosan dan keselamatan juga mungkin memproses alamat IP, jenis pelayar, masa akses dan log pelayan. Maklumat digunakan untuk menjawab pertanyaan, berkomunikasi mengenai perkhidmatan atau peluang yang diminta, menjaga keselamatan, mencegah penyalahgunaan, menyimpan rekod perniagaan yang wajar dan mematuhi undang-undang.
Penzahiran, pemindahan dan penyimpanan
Maklumat mungkin diproses oleh penyedia yang diperlukan untuk mengendalikan laman web dan e-mel, termasuk Hostinger, atau dizahirkan apabila diwajibkan oleh undang-undang. Data peribadi tidak dijual. Pemprosesan mungkin berlaku di luar negara anda dengan perlindungan yang munasabah. Pertanyaan sekali sahaja biasanya disimpan tidak melebihi 24 bulan selepas komunikasi bermakna terakhir; rekod hubungan perniagaan mungkin disimpan lebih lama jika diperlukan untuk tujuan perniagaan, perakaunan atau undang-undang.
Hak dan hubungan
Anda boleh meminta akses atau pembetulan data, menarik balik persetujuan apabila pemprosesan bergantung pada persetujuan, atau meminta pemadaman maklumat yang tidak lagi diperlukan. Untuk pertanyaan privasi, e-mel hello@alankyeong.com. Pengesahan identiti yang munasabah mungkin diperlukan.